Hold the Line for Our New Telephonic Nurse

May 2025

A warm welcome to OHARA’s newest telephonic nurse, Teresa. Throughout her career with the VA, Teresa has helped veterans manage chronic diseases and acute illnesses to enhance self-management and well-being. She uses telehealth technology to reduce ER visits and hospital admissions through monitoring, follow-up appointments, care coordination, and education on health conditions. We are excited to add her to our telephonic roster! 

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Instrumental

“Sarah J has been instrumental in helping the injured employee, claims, and internal case management understand this complex injury and next steps.”

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Exceptionally Engaged and Responsive

“I truly appreciate the outstanding support and dedication provided by Sarah J.  She was exceptionally engaged and responsive throughout the referral process, especially given the complexity of this surgical claim.  Her professionalism, clear communication, and proactive approach made a significant difference in ensuring the case progressed smoothly.  Her commitment to patient care and coordination is commendable and greatly valued.”

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Strong Collaboration

“We had our claims department meeting yesterday, and I wanted to pass along a shout-out from Kasey to your team.  She praised your excellent communication and the strong collaboration.  She and the rest of the team appreciate the extra mile OHARA goes!”

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Incredible Kindness

“Laura, thank you so much for all that you are doing for me and for your incredible kindness!  I so appreciate your listening ear, information, patience, and encouragement.”

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Thankful

“Thankful for her services!  If I didn’t have Erinn, I would have missed an appointment!”

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Welcome Mariah!

March 2025

OHARA is adding yet another nurse to our thriving Rapid City Team.  Mariah has been serving as an inpatient case manager specializing in ICU, Ortho, Neuro, and Med Surg.  Mariah has an enate ability to manage various tasks while maintaining exceptional communication skills.  She is well-equipped for this new role as a Field Base Case Manager.

Welcome Mariah!

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