An Amazing Person
Dana is an amazing person and business professional but also personable.

Injured Worker, September 2023
Injured Worker, September 2023



Prioritize Communication
"Amy, Thank you for making things so easy for us. Not all work comp companies prioritize communication like you do at OHARA. Thank you for treating us well!"









Medical Provider, August 2023
Medical Provider, August 2023









A Pleasure
Thank you again for all your support, Laura! It is a pleasure working with you!


















Date of Injury Employer, August 2023
Date of Injury Employer, August 2023


















Great to Work With!
"I wanted to pass along a message I received today from [injured employee]. He thanked me multiple times today during our conversation. Elise was at his most recent appointment with him. He said that she was great to work with and helped him understand and answered all of his questions. Thank you, Elise!"




















Claims Representative, July 2023
Claims Representative, July 2023




















Good Feeling
I knew when meeting you, Jillian, what a good heart you had. That's a gift for your line of work. I really knew you were trustworthy; I had a good feeling about that. Thank you to a beautiful young lady. Hope to see you again sometime on healthy terms of course. Thank You Again!




Injured Worker, June 2023
Injured Worker, June 2023




Care and Concern
"Thank you so much, Sarah. I really appreciate your work on our claims. It means a lot to us that you show care and concern with our employees. I know the injured worker appreciates having you there as well."














Date of Injury Employer, May 2023
Date of Injury Employer, May 2023














Appreciate You
Laura-you are so on top of this case and I truly appreciate you!




Senior Claims Specialist I, Workers Compensation, May 2023
Senior Claims Specialist I, Workers Compensation, May 2023




Top Notch Experience
“I can't say enough positive things about Amy J. She was so helpful and knowledgeable and went way above and beyond. She checked in with me frequently. I always hung up the phone feeling better knowing I had someone on the other end who was not only very active in my case but also cared about me as an individual.”




















Injured Worker, May 2023
Injured Worker, May 2023




















Above and Beyond
"I just want you to be aware of how helpful and patient Erin has been with this injured worker. She has gone above and beyond in assisting the injured worker and has been an amazing resource to us in navigating providers, DME, and transportation, which have all presented challenges along the way. She has truly been a fabulous resource so I wanted to let you know"




Senior Technical Claim Specialist, April 2023
Senior Technical Claim Specialist, April 2023




Kind Compassionate Person
"Laura, thanks for everything you have done for me. You are truly a kind, compassionate person. Wishing you all the best!!"




Injured Worker, January 2023
Injured Worker, January 2023




Phenomenal Resource
"I can't say enough about how amazing Jillian has been to work with. She is a phenomenal resource, with a perfect balance of professionalism and empathy for the injured worker. She is the best case manager I have worked with in years and has been so instrumental in assisting me in managing the medical care in this very significant injury. I've been doing this for over 20 years and she's one of the best nurses I've come across."














Senior Technical Claims Specialist, January 2023
Senior Technical Claims Specialist, January 2023














Amazing Work!
"Thank you, Laura. Amazing work here! I appreciate the work you have done on this claim!"













Senior Consultant, January 2023
Senior Consultant, January 2023













Outstanding Leadership
"It is indeed a ripple effect. Thank you for your outstanding leadership. Thank you to your management group for their outstanding leadership"


CITO, Insurance Company, December 2022
CITO, Insurance Company, December 2022


Thank You
"Laura and Brenda have been great! I hope this fixes it all! Thank you!"






Injured Worker, December 2022
Injured Worker, December 2022






Gratitude
"Thank you to Jan and the claims adjuster, two of the world’s best people, who worked behind the scenes to help me so urgently. Words don’t feel adequate to express my gratitude!"



Injured Worker, December 2022
Injured Worker, December 2022



AWESOME
"Tori, you are AWESOME and thank you for helping me with these claims. I couldn’t do it without you."




Claims Adjuster, December 2022
Claims Adjuster, December 2022




Excellent Support
"Roxy K. was an excellent support at my first appointment and made sure everything was approved on the spot so I could go through the testing I needed."




Injured Worker, December 2022
Injured Worker, December 2022




Tough Situation So Much Better
"During this Thanksgiving season, I just want to THANK YOU for all your help navigating the recovery from my broken ankle. You made a tough situation so much better and I truly appreciate you"




















Injured Worker, November 2022
Injured Worker, November 2022




















My Favorite
"Roxy, you are my new favorite case manager!"


Claims Specialist, November 2022
Claims Specialist, November 2022


Wonderful QRC
"Amy, you are a wonderful QRC and great to work with!"














RN, Medical Case Manager, National Risk Management Company, September 2022
RN, Medical Case Manager, National Risk Management Company, September 2022














Diligently Working
"Jodi, thank you so much for diligently working with myself and all of the other concerned parties in getting these [PPO disputes] resolved. It is very much appreciated by myself and my management team as well as the facility obviously. I appreciate your continuing to keep me in the loop during this process"




Reimbursement Specialist, September 2022
Reimbursement Specialist, September 2022




Great Job!
"Thank you Laura. You have done a great job and continue to do a great job with this claim. I appreciate all of your help!"


















RN Case Manager, National TPA, September 2022
RN Case Manager, National TPA, September 2022


















Thrilled!
"I spoke with the injured worker this morning and he made a point to tell me that he is thrilled with Kelsey and how wonderful she has been. He said he would recommend her to anyone!"


















Supervisor, Workers Compensation Claims, September 2022
Supervisor, Workers Compensation Claims, September 2022


















How Amazing
"I thought I would send you a note to share how amazing Jodi is. She is so terrific at making people comfortable and feeling included. She never misses an opportunity to make an introduction or to say hello. I saw it numerous times at the Kids Chance Golf Event and it reminded me how important and rare these skills are."


















Provider Relations Director, August 2022
Provider Relations Director, August 2022


















Couldn’t Ask For Better!
"I love working with Lori and Amy! They make it very easy on me and support my claims incredibly! I couldn't ask for better."




















Resolution Associate, August 2022
Resolution Associate, August 2022




















We Love Managed Care
"Jan was clear, concise and professional. This is a really great example of why we love managed care so much! Again, thank you for going above and beyond with this claim. It’s made all the difference in the process."


















Claims Adjuster, July 2022
Claims Adjuster, July 2022


















AWESOME!
"Roxy, in the Rapid City area, has been handling one of my claims and she is awesome!"






WC Claims Specialist III, July 2022
WC Claims Specialist III, July 2022






Much Appreciated
"Wonderful update! Thank you, Jennifer. You are much appreciated."




















Claims Examiner, July 2022
Claims Examiner, July 2022




















Exemplary People
"I cannot compliment Brenda, Amy J, Pat, Laura, and Karla enough.
They all are exemplary in their roles and as people!"


















Claims Representative, June 2022
Claims Representative, June 2022


















100% Satisfied!
"Amy J was totally amazing and did her job very well!! 100% satisfied with Amy and the job she did!!"














Injured Worker, May 2022
Injured Worker, May 2022














Excellent!
"This [vocational assessment report] is excellent! Thank you, Katie!"




















Attorney, April 2022
Attorney, April 2022




















OHARA’S Expertise
"OHARA's expertise in the medical management of workplace injuries has helped to contain the County's workers' compensation costs by assisting injured employees with navigating through the healthcare system in an effective and timely manner in order to safely return to work."






County Administrator, March 2022
County Administrator, March 2022






Very Professional
"Lori did a fantastic job. We always were able to talk with her about anything! Very professional!"


















Injured Worker, February 2022
Injured Worker, February 2022


















Amazing
"Thank you Lori!! You are amazing at what you do!"




















Sr. Claims Representative, February 2022
Sr. Claims Representative, February 2022




















Relieved a Lot of Stress
"We are truly grateful you have been his medical case manager! It has helped relieve a lot of stress about our questions and concerns going through all of this! You are the best. #1. Always grateful for your help!"














Injured Worker, February 2022
Injured Worker, February 2022














Very Compassionate
"I was just speaking with a claimant who wanted me to know that Brenda is "very compassionate" and that she is working with the claimant "to not throw in the towel". She knows that Brenda has her best interests at heart and is thankful for her"














Claims Examiner, February 2022
Claims Examiner, February 2022














Interested in my Case
"Toni was interested in my case, she called and texted each week to check on me. She was very nice and easy to get along with. Good job, Thanks"




















Injured Worker, January 2022
Injured Worker, January 2022




















Empathetic
"Lori was very kind, courteous, and empathetic"














Injured Worker, January 2022
Injured Worker, January 2022














Grateful
"I'm very grateful for Karla. Thanks for Karla I felt like everything was going to be ok, she was there for me and reassured me we would work together to make things better, she went out of her way to explain things."


















Injured Worker, December 2021
Injured Worker, December 2021


















Great Nurse
"Jill, thanks for being a great nurse and helping me with my appointments and everything!"














Injured Worker, December 2021
Injured Worker, December 2021














Accomplished a Great Deal!
"Thank you. I believed we have accomplished a great deal so far and look forward to the New Year and more wonderful challenges! Happy Holidays All! And as for Pat, I would give her a big hug if it weren't for Covid. I greatly appreciate her dedication and understanding".


















Employee Health Services Manager, December 2021
Employee Health Services Manager, December 2021


















Diligent Work
"Thank you for all of your hard, diligent work on this very challenging file. It has been nothing but a pleasure to work with you."













Internal Case Manager, National Insurance Company, December 2021
Internal Case Manager, National Insurance Company, December 2021













They are Awesome!!!!!!
"I seriously want to put either Lori or Kerrie on all my files. Don't get me wrong there are other nurses out there I like, but these two!!!! They are awesome!!!!!!"




















Claims Adjuster, December 2021
Claims Adjuster, December 2021




















Glue That Holds It Together
"The OHARA nurses I work with are amazing. I enjoy working with each and every one of them!!! In fact, I think they are the glue that holds a lot of my files together!"













Claims Examiner, December 2021
Claims Examiner, December 2021













Very Appreciative!
"Injured Worker asked me today to pass on that she liked working with you (her telephonic case manager) very much and is very appreciative of the assistance you provided in her care. She mentioned you several times during our appointment today."














Injured Worker, December 2021
Injured Worker, December 2021














Credentials and Expertise are Amazing
"Thank you for all you have done on my case. Your credentials and expertise are amazing. I appreciate your knowledge and the work you have done"




















Client, November 2021
Client, November 2021




















Much Appreciated!!!!
"Thank you Amy. I honestly don't think I could have done this without you on this file! Much Appreciated!!!!"


















Claims Adjuster, November 2021
Claims Adjuster, November 2021


















Always Great!
"Thank you so much for making this addition. Always great dealing with OHARA!"


















Work Comp Coordinator for Employer, October 2021
Work Comp Coordinator for Employer, October 2021


















Call-In Nurse Hotline is a Game-Changer
"There are many aspects of our program that are really good, and there are some that are game changers. [OHARA's] Call-In Nurse Hotline is a game-changer. While we typically get all the credit for that, you and your organization shoulder the bulk of the load for that service, and for that we thank you. I look forward to our continued relationship."









Risk Management Director, September 2021
Risk Management Director, September 2021









Great Respect
"I have great respect for the work Jill does and have recommended OHARA to other adjusters. Keep up the great work you all do"


















Claims Specialist, April 2021
Claims Specialist, April 2021


















Really Helpful!
"Thank you Erin for ALL you've done on this claim for me!!! I appreciate it and know that it wasn't easy; especially with COVID. Your attention to detail and constant follow up on my team member was really helpful. I will keep your name and request you if we need someone over there again"



DOI Employer, April 2021
DOI Employer, April 2021



Persistence
"Thank you for your persistence in arranging the extensive care for this injury!"

