"Thank you.  I believed we have accomplished a great deal so far and look forward to the New Year and more wonderful challenges!  Happy Holidays All!  And as for Pat, I would give her a big hug if it weren't for Covid.  I greatly appreciate her dedication and understanding".

"This [vocational assessment report] is excellent!  Thank you, Katie!"

"OHARA's expertise in the medical management of workplace injuries has helped to contain the County's workers' compensation costs by assisting injured employees with navigating through the healthcare system in an effective and timely manner in order to safely return to work."

"Lori did a fantastic job.  We always were able to talk with her about anything!  Very professional!"

"Thank you Lori!!  You are amazing at what you do!"

"We are truly grateful you have been his medical case manager!  It has helped relieve a lot of stress about our questions and concerns going through all of this!  You are the best.  #1.  Always grateful for your help!"

"I was just speaking with a claimant who wanted me to know that Brenda is "very compassionate" and that she is working with the claimant "to not throw in the towel".  She knows that Brenda has her best interests at heart and is thankful for her"

"Toni was interested in my case, she called and texted each week to check on me.  She was very nice and easy to get along with.  Good job, Thanks"

"Lori was very kind, courteous, and empathetic"

"I'm very grateful for Karla.  Thanks for Karla I felt like everything was going to be ok, she was there for me and reassured me we would work together to make things better, she went out of her way to explain things."

"Jill, thanks for being a great nurse and helping me with my appointments and everything!"

"Amy J was totally amazing and did her job very well!!  100% satisfied with Amy and the job she did!!"

"Thank you for all of your hard, diligent work on this very challenging file.  It has been nothing but a pleasure to work with you."

"I seriously want to put either Lori or Kerrie on all my files.  Don't get me wrong there are other nurses out there I like, but these two!!!!  They are awesome!!!!!!"  

"The OHARA nurses I work with are amazing. I enjoy working with each and every one of them!!!  In fact, I think they are the glue that holds a lot of my files together!"

"Injured Worker asked me today to pass on that she liked working with you (her telephonic case manager) very much and is very appreciative of the assistance you provided in her care.  She mentioned you several times during our appointment today."

"Thank you for all you have done on my case.  Your credentials and expertise are amazing.  I appreciate your knowledge and the work you have done"

"Thank you Amy.  I honestly don't think I could have done this without you on this file!  Much Appreciated!!!!"

"Thank you so much for making this addition.  Always great dealing with OHARA!"

"There are many aspects of our program that are really good, and there are some that are game changers.  [OHARA's] Call-In Nurse Hotline is a game-changer.  While we typically get all the credit for that, you and your organization shoulder the bulk of the load for that service, and for that we thank you.  I look forward to our continued relationship."

"I am thankful to be working with and for an incredible TEAM!!  Thank you for always supporting and encouraging me!!"

"I have great respect for the work Jill does and have recommended OHARA to other adjusters.  Keep up the great work you all do"

"I thought I would send you a note to share how amazing Jodi is.  She is so terrific at making people comfortable and feeling included.  She never misses an opportunity to make an introduction or to say hello.  I saw it numerous times at the Kids Chance Golf Event and it reminded me how important and rare these skills are."

"Laura, thanks for everything you have done for me.  You are truly a kind, compassionate person.  Wishing you all the best!!"

"I can't say enough about how amazing Jillian has been to work with.  She is a phenomenal resource, with a perfect balance of professionalism and empathy for the injured worker.  She is the best case manager I have worked with in years and has been so instrumental in assisting me in managing the medical care in this very significant injury.  I've been doing this for over 20 years and she's one of the best nurses I've come across."

"Thank you, Laura.  Amazing work here!  I appreciate the work you have done on this claim!"

"It is indeed a ripple effect.  Thank you for your outstanding leadership.  Thank you to your management group for their outstanding leadership"

"Laura and Brenda have been great!  I hope this fixes it all!  Thank you!"

"Thank you to Jan and the claims adjuster, two of the world’s best people, who worked behind the scenes to help me so urgently. Words don’t feel adequate to express my gratitude!"

"Tori,  you are AWESOME and thank you for helping me with these claims. I couldn’t do it without you."

"Roxy K. was an excellent support at my first appointment and made sure everything was approved on the spot so I could go through the testing I needed."

"During this Thanksgiving season, I just want to THANK YOU for all your help navigating the recovery from my broken ankle.  You made a tough situation so much better and I truly appreciate you"

"Roxy, you are my new favorite case manager!"

"Thank you Erin for ALL you've done on this claim for me!!!  I appreciate it and know that it wasn't easy; especially with COVID.  Your attention to detail and constant follow up on my team member was really helpful.  I will keep your name and request you if we need someone over there again"

"Amy,  you are a wonderful QRC and great to work with!"

"Jodi, thank you so much for diligently working with myself and all of the other concerned parties in getting these [PPO disputes] resolved.  It is very much appreciated by myself and my management team as well as the facility obviously.  I appreciate your continuing to keep me in the loop during this process"

"Thank you Laura.  You have done a great job and continue to do a great job with this claim.  I appreciate all of your help!"

"I spoke with the injured worker this morning and he made a point to tell me that he is thrilled with Kelsey and how wonderful she has been.  He said he would recommend her to anyone!"

"I love working with Lori and Amy!  They make it very easy on me and support my claims incredibly!  I couldn't ask for better."

"Jan was clear, concise and professional. This is a really great example of why we love managed care so much! Again, thank you for going above and beyond with this claim. It’s made all the difference in the process."

"Roxy, in the Rapid City area, has been handling one of my claims and she is awesome!"

"Wonderful update! Thank you, Jennifer. You are much appreciated."

"I cannot compliment Brenda, Amy J, Pat, Laura, and Karla enough.

They all are exemplary in their roles and as people!"

"Thank you for your help and I appreciate your assigning John as my case manager.  He has been most helpful and has sorted out the medical wording on x-rays, CT scans, etc"

"Thank you for all you do for me.  I appreciate YOU!"

"I know that we all could use some normalcy- not sure what that will look like anymore, but we will all get through this together.  OHARA continues to be such a leader in case management.  We are blessed that we have such great leadership and staff! "

"I just wanted to tell you that I appreciate you.  You have been amazing and so supportive to me and my journey with my back... you have been a very key point in my healing journey.  Thank you Jan."