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A Strong Commitment to Service

OHARA is an established managed care company spanning across The Midwest with headquarters located in beautiful downtown Sioux Falls, South Dakota. OHARA opened its’ doors in January of 1995 and has focused on exceeding the managed care needs of insurance carriers, employers, self-insureds, insurers, and third party administrators’ specializing in workers’ compensation.

OHARA offers its customers solutions to the escalating costs associated with workplace injuries. Our high standard of service promotes proactive, quality medical care, and ensures the delivery of cost-effective healthcare.

OHARA is proud to hold URAC Accreditation in Case Management by the American Accreditation HealthCare Commission. As a result of this distinguished accreditation,  OHARA’S business practices are closely monitored to assure the highest quality services in case management are met.

Peace Of Mind 24-HOURS A DAY
OHARA is staffed 24-hours a day, 365 days a year by Licensed Nurses with extensive backgrounds in workers’ compensation, occupational medicine, and a variety of healthcare fields.

Our Promise To You

Our Guiding Principals

OHARA’s mission/vision statement is the core foundation that guides our everyday business dealings.  These values direct each one of us to exceed the expectations of our customers.  We are so pleased to uphold these in an attempt to gain your respect and earn the business from you!

Mission

To provide managed care services built on trusted relationships, positive solutions, cost savings, and unlimited expertise in a market driven by our customer needs and demands. 

Vision

A healthy company that embraces diversity and team spirit in a constant pursuit of excellence. 

Values

A Winning Attitude * Honest and Professional Communication- Listen First * Integrity Breeds Respect * Accountability to OHARA’s Values * Encourage and Support Each Other * Improve Always * Cooperate Rather than Compete * Promote Harmony * Celebrate Victories!

Services

TCM

Telephonic Case Management

Our proactive approach to telephonic case management promotes quality medical care and appropriate referrals at appropriate times. OHARA ensures the delivery of cost-effective, appropriate, and medically necessary healthcare to promote healing and a return to work and life.

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FBCM

Field-Based Case Management

OHARA's attendance at in-person visits, or field based case management, provides consistent communication with the employee, employer, insurer, and medical provider facilitating a safe return to work, ensuring medically appropriate care, and timeliness of follow up to promote healing and a return to baseline function.

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VOC REHAB

Vocational Rehabilitation

Our Certified Rehabilitation Counselors perform a variety of functions for your business needs. They specialize in employment law, long term disability, medical malpractice, divorce, civil-personal injury, and workers' compensation. Your business deserves our commitment to results and experience!

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QRC

Qualified Rehabilitation Consultant

Let us serve you for your statutory Minnesota vocational rehabilitation needs. OHARA, LLC offers medical management, coordination of return to work, and job placement services. QRC's act as liaisons among all parties in your Minnesota workers' compensation claim. Let us help you today!

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Our Customers Say It Best

Proactive and Responsive

"I work with many case managers across the US. Rarely, if ever, do I find a case manager as proactive and responsive as OHARA’s. Whenever I know a claim has been assigned to them, I just know the claim will be handled swiftly and efficiently. They are truly engaged and we are grateful for their work on our claims."

T.P. - National multiline carrier

OHARA, LLC
2020-06-12T17:55:07-05:00

T.P. - National multiline carrier

"I work with many case managers across the US. Rarely, if ever, do I find a case manager as proactive and responsive as OHARA’s. Whenever I know a claim has been assigned to them, I just know the claim will be handled swiftly and efficiently. They are truly engaged and we are grateful for their work on our claims."

Helpful Case Manager

"Thank you for your help and I appreciate your assigning John as my case manager.  He has been most helpful and has sorted out the medical wording on x-rays, CT scans, etc"

Injured Worker

OHARA, LLC
2020-06-18T20:27:14-05:00

Injured Worker

"Thank you for your help and I appreciate your assigning John as my case manager.  He has been most helpful and has sorted out the medical wording on x-rays, CT scans, etc"

Asset to Files

"I cannot give greater kudos to the nurses at OHARA, they are such an asset to my file. Thank you!"

M.C. - Regional multiline carrier

OHARA, LLC
2020-06-12T17:56:12-05:00

M.C. - Regional multiline carrier

"I cannot give greater kudos to the nurses at OHARA, they are such an asset to my file. Thank you!"

Effective and Timely

"The adjuster could not say enough good things about you and how effective and timely you were with your updates along with your willingness to take on these new files.  Pat, thank you very much for helping us out on these files and going above and beyond to help answer questions the adjuster had!"

Work Comp Claims Supervisor

OHARA, LLC
2020-06-18T20:29:38-05:00

Work Comp Claims Supervisor

"The adjuster could not say enough good things about you and how effective and timely you were with your updates along with your willingness to take on these new files.  Pat, thank you very much for helping us out on these files and going above and beyond to help answer questions the adjuster had!"

Weekly Updates

"Thank you for these weekly updates on these guys! Truly appreciate it and so do the supervisors!"

Nebraksa Employer, June 2020

OHARA, LLC
2020-06-17T16:08:50-05:00

Nebraksa Employer, June 2020

"Thank you for these weekly updates on these guys! Truly appreciate it and so do the supervisors!"

Communication, Coordination, and Documentation

"Theresa did an exceptional job of communication, coordination, and documentation.  She was very proactive in her efforts and the documentation regarding her conversations were very clear.  It was easy to follow and I felt as if I was part of the conversations.  This is exactly what our company is looking for.  We are looking for much more than "call to MD"."

Insurance Company Claims Auditor

OHARA, LLC
2020-06-18T20:31:58-05:00

Insurance Company Claims Auditor

"Theresa did an exceptional job of communication, coordination, and documentation.  She was very proactive in her efforts and the documentation regarding her conversations were very clear.  It was easy to follow and I felt as if I was part of the conversations.  This is exactly what our company is looking for.  We are looking for much more than "call to MD"."

Navigating a Severe Claim

"Erin, thanks for taking such good care of [our employee] in getting him back to full health throughout this process. This work comp claim was a difficult one, and one of the more severe claims we've had. Your help in navigating the medical information was really a blessing"

Iowa Employer, November 2019

OHARA, LLC
2020-06-17T16:11:27-05:00

Iowa Employer, November 2019

"Erin, thanks for taking such good care of [our employee] in getting him back to full health throughout this process. This work comp claim was a difficult one, and one of the more severe claims we've had. Your help in navigating the medical information was really a blessing"

SHOULD HAVE ASSIGNED SOONER!

“Seriously I should have had you on sooner!  So thankful you were able to assist!”

Claims Adjuster, June 2020

OHARA, LLC
2020-06-26T18:18:32-05:00

Claims Adjuster, June 2020

“Seriously I should have had you on sooner!  So thankful you were able to assist!”

Great Job!

"Thank you Jillian for all of your work on this file.  You did a great job!!!"

Claims Examiner, National Carrier, June 2020

OHARA, LLC
2020-06-18T20:16:41-05:00

Claims Examiner, National Carrier, June 2020

"Thank you Jillian for all of your work on this file.  You did a great job!!!"

Best Nurse Case Manager EVER

"THIS is why you are the best nurse case manager EVER!!!!!! Thank you for getting this all ironed out! It was such a mess!!!!!!! You are the greatest! "

Claims Adjuster, June 2020

OHARA, LLC
2020-06-29T15:54:53-05:00

Claims Adjuster, June 2020

"THIS is why you are the best nurse case manager EVER!!!!!! Thank you for getting this all ironed out! It was such a mess!!!!!!! You are the greatest! "

Professional, Helpful Nurses

"You have been a God send! I really want to write to your supervisor to tell her how professional and well; just a darn good nurse you really area. I cannot tell you how helpful you have been. Thank you very much for all of your hard work!"

S.B. - National TPA

OHARA, LLC
2020-06-12T17:30:37-05:00

S.B. - National TPA

"You have been a God send! I really want to write to your supervisor to tell her how professional and well; just a darn good nurse you really area. I cannot tell you how helpful you have been. Thank you very much for all of your hard work!"

OHARA nurses keeping me afloat

"Holy cow are the OHARA nurses keeping me afloat I have been using Amy and I really like her. I wanted you to know how pleased I have been. Jennifer is on a rather difficult claim I have in Fremont and doing great.  And Lori as always is a Rockstar!"

Claims Adjuster, June 2020

OHARA, LLC
2020-06-18T20:21:37-05:00

Claims Adjuster, June 2020

"Holy cow are the OHARA nurses keeping me afloat I have been using Amy and I really like her. I wanted you to know how pleased I have been. Jennifer is on a rather difficult claim I have in Fremont and doing great.  And Lori as always is a Rockstar!"

Best Case Manager Ever

"Train your people to her level! Even my physical therapist remarked on her follow up. He said she was the best case manager he had ever dealt with on a case!"

Injured Worker, July 2020

OHARA, LLC
2020-07-08T19:19:17-05:00

Injured Worker, July 2020

"Train your people to her level! Even my physical therapist remarked on her follow up. He said she was the best case manager he had ever dealt with on a case!"

File Progression

"I really appreciate everything you have done on this file and I like how you move this file along."

K.P. - Regional Work Comp Carrier

OHARA, LLC
2020-06-12T17:32:22-05:00

K.P. - Regional Work Comp Carrier

"I really appreciate everything you have done on this file and I like how you move this file along."

Excellent Customer Service

"During this busy time of the  year, I thought I would give kudos to everyone involved in this claim by providing excellent customer service.  For Lisa being persistent and diligent to get to the correct clinic when incorrect clinic information was given by the employee.  In doing so, we were able to prevent an indemnity claim for our employer, as the employee was seeking to have 2 weeks off for a thorax contusion.  Just wanted to give a sincere thanks to everyone as all of you are wonderful people to work with"

Work Comp Claims Adjuster

OHARA, LLC
2020-06-18T20:24:55-05:00

Work Comp Claims Adjuster

"During this busy time of the  year, I thought I would give kudos to everyone involved in this claim by providing excellent customer service.  For Lisa being persistent and diligent to get to the correct clinic when incorrect clinic information was given by the employee.  In doing so, we were able to prevent an indemnity claim for our employer, as the employee was seeking to have 2 weeks off for a thorax contusion.  Just wanted to give a sincere thanks to everyone as all of you are wonderful people to work with"

Call OHARA!

"Call OHARA!  They are by far the best and the only people we will use for on-site case management"

Claims Adjuster, June 2020

OHARA, LLC
2020-07-10T16:12:29-05:00

Claims Adjuster, June 2020

"Call OHARA!  They are by far the best and the only people we will use for on-site case management"

Capable Nurses

"The nurses we work with from OHARA are the best. I wish all of the nurses I work with in each of my jurisdictions were as capable."

L.M. - National TPA

OHARA, LLC
2020-06-12T17:36:47-05:00

L.M. - National TPA

"The nurses we work with from OHARA are the best. I wish all of the nurses I work with in each of my jurisdictions were as capable."

Thorough Reports

"Thank you for your usual detailed and thorough report.  I have appreciated working with you on this case"

Work Comp Defense Attorney

OHARA, LLC
2020-06-18T20:25:58-05:00

Work Comp Defense Attorney

"Thank you for your usual detailed and thorough report.  I have appreciated working with you on this case"

Persevered, even with COVID

"Toni has been wonderful.  She got this claimant into a reputable surgeon and has been following up with the treatment and medical updates.  Toni has not missed a beat.  The injured worker lives in a very small town and the rural hospital has been difficult to work with but Toni has persevered.  Even with COVID 19, this has not slowed Toni down"

Claims Adjuster, June 2020

OHARA, LLC
2020-07-10T16:17:07-05:00

Claims Adjuster, June 2020

"Toni has been wonderful.  She got this claimant into a reputable surgeon and has been following up with the treatment and medical updates.  Toni has not missed a beat.  The injured worker lives in a very small town and the rural hospital has been difficult to work with but Toni has persevered.  Even with COVID 19, this has not slowed Toni down"
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OHARA, LLC

Meet our Team

Micki Slykhuis

Micki Slykhuis

CEO, President

Micki started her workers’ compensation career with OHARA as a Telephonic Case Manager in 2000. Micki advanced her knowledge and position by dwelling in every aspect of OHARA to include Field Case Management, Telephonic Case Management, Team Lead, Director of Case Management, Business Development, and now serves as OHARA’s President and CEO. Her extensive background brings a unique perspective to all aspects of claim and business management. Micki specializes in strategic program development and implementation. Her hands-on approach fuels her passion for transparent communication and a collaborative culture. Micki leads with passion, dedication and inspires all she serves.

Contact Micki today at mickis@oharallc.com

Lisa Olson

Lisa Olson

Supervisor- Iowa, Nebraska

Lisa has been with OHARA since 2012 and currently supervises our dynamic case management team in both Nebraska and Iowa. As a former Orthopedic and Neuro-Acute nurse, she has worked closely with multiple physicians and understands the importance of effective communication. Lisa is an amazing resource for her team when strategizing solutions for complex claims. Lisa has an in-depth knowledge of provider networks, relationship management, and navigating complex health systems. Lisa strives to exceed expectations both externally and internally alike. Lisa's positive attitude, thinking outside the box mentality, interpersonal skills, and relationship building are second to none!

Contact Lisa today at lisao@oharallc.com

Sarah Crist

Sarah Crist

Supervisor- South Dakota, Minnesota

Sarah has been with OHARA since 2013 and supervises our passionate South Dakota case management team and the Minnesota QRC team. Sarah's background in Neurology and Family Medicine has provided her with a broad base of knowledge surrounding complicated injuries with a focus on comprehensive care. Her navigation of neurological treatment options through these complex injuries helps prevent complications and promote resolution. Her attention to detail and keen sense of organization is superior. Sarah has an incredible drive, devotion, and passion for her work. Her communication style and thoroughness are ideal qualities Sarah shares with her team for guidance and oversight of the medical management of claims.

Contact Sarah today at sarahc@oharallc.com

Jodi Hammers

Jodi Hammers

Business Development Manager

Jodi has been the face of OHARA since 2007 managing our customer relationships and business development. As a former workers' compensation claims adjuster, Jodi has been in the workers' compensation arena since 2001. She has a vast knowledge of multiple state jurisdictions, is well-versed in claims administration and the day to day struggles of insurance carriers, TPAs, and employers. Jodi is extremely knowledgeable in the Nebraska Certified Managed Care Plan and effortlessly delivers resources such as this to collaboratively develop solutions for our customers. Jodi is dedicated to connecting our customers to resources and information and her friendly disposition and timely responsiveness will never leave you disappointed.

Contact Jodi today at jodih@oharallc.com

Lynette Huber

Lynette Huber

Resource Operations Lead

Lynette has been with OHARA since 1999 and has served in a variety of roles during her tenure. Lynette currently serves as our Resource Operations Lead. Lynette is responsible for quality control and ensuring that regulatory, customer and corporate requirements, and service level agreements are met. Lynette works to develop, implement, and maintain operational and URAC policies and procedures. Her technical guidance, strong attention to detail, and unwavering support for internal staff and external customers make her an invaluable asset to our team.

Contact Lynette today at lynetteh@oharallc.com

Jim Carroll

Jim Carroll

Vocational Rehabilitation Specialist Lead

Jim started his career with OHARA in 2004 and has provided Rehabilitation Consultant services since 1980. He guides his Vocational Rehabilitation team with his extensive experience, knowledge, hard work, and dedication to service excellence. Jim serves as an expert witness in litigated claims involving workers' compensation, personal injury, divorce, and loss of earning capacity. Let Jim and his team help you today with vocational evaluations, employability assessments, labor market surveys, transferrable skills analysis, and expert witness testimony.

Contact Jim today at jimc@oharallc.com

NEWS

WELCOME KARLA, FBCM- RAPID CITY

FEBRUARY 2020


OHARA welcomes Karla to our team of case managers in the Rapid City, SD area. Karla has significant experience with catastrophic injuries including traumatic brain injuries and spinal cord injuries. She has developed close working relationships with medical providers, not only in Western South Dakota, but throughout the Midwest. Karla excels at connecting critically injured patients to top-notch medical care with the goal of returning them to their highest level of function.

WELCOME BACK KARA, VOC REHAB COUNSELOR

FEBRUARY 2020


OHARA, LLC is excited to bring Kara Merkwan back into our fold as an experienced Vocational Rehabilitation Consultant! Kara is a Certified Rehabilitation Counselor providing vocational services in Iowa, Nebraska, and South Dakota. She can assist you with Vocational Assessments, Labor Market Assessments, Loss of Earning/Loss of Access to Employment, and Expert Witness Testimony on complex litigated claims. We are also thankful for Kara's service to our country as she continues to proudly serve in the US Naval Reserve.

WELCOME TORI, FBCM-DES MOINES

FEBRUARY 2020


We are happy to welcome Tori to the OHARA family in Des Moines, IA. Tori comes to us with a wealth of experience in critical care and medical-surgical care. She is an excellent addition to OHARA's "Best In Class" case management team. She is looking forward to working with you!


WELCOME JEN DAVIS, FBCM-OMAHA

NOVEMBER 2019



Here we grow again in Omaha, NE! OHARA is happy to announce that we have added Jennifer to our Omaha, Nebraska Nurse Case Management team. Jennifer comes to OHARA with 10 years of critical care nursing. She was a supervisor in the Intensive Care Unit and Progressive Care Unit and has extensive experience with orthopedics, neurology, and trauma care. She is outstanding and we are so excited to have her join the OHARA family.

WRAP

APRIL 2020


The COVID-19 pandemic affected employers across the world. As a way to assist employers during this unprecedented time, OHARA is offering Work Readiness Assessment Post-Illness (WRAP) to provide employers with independent medical recommendations regarding safe work practices.

KIDS CHANCE

NOVEMBER 2019
The Workers' Compensation Association of Nebraska was able to make a generous donation of $40,000 to Kids' Chance of Nebraska. These funds go directly to fund scholarships for children of Nebraska workers killed or critically injured on the job. OHARA is proud to support such an amazing organization.


MEET OUR VOCATIONAL TEAM

APRIL 2020

NEBRASKA MANAGED CARE COST SAVINGS

MARCH 2020


The Million Dollar Question...Why Not Nebraska Managed Care?  Let our MCO network go to work for you!

OHARA, LLC * 1-800-363-4272 * fax 605-361-1106 * PO Box 89527 Sioux Falls, SD 57109