“Theresa did an exceptional job of communication, coordination, and documentation. She was very proactive in her efforts and the documentation regarding her conversations were very clear. It was easy to follow and I felt as if I was part of the conversations. This is exactly what our company is looking for. We are looking for much more than “call to MD”.”
“The adjuster could not say enough good things about you and how effective and timely you were with your updates along with your willingness to take on these new files. Pat, thank you very much for helping us out on these files and going above and beyond to help answer questions the adjuster had!”
“Thank you for your help and I appreciate your assigning John as my case manager. He has been most helpful and has sorted out the medical wording on x-rays, CT scans, etc”
“During this busy time of the year, I thought I would give kudos to everyone involved in this claim by providing excellent customer service. For Lisa being persistent and diligent to get to the correct clinic when incorrect clinic information was given by the employee. In doing so, we were able to prevent an indemnity claim for our employer, as the employee was seeking to have 2 weeks off for a thorax contusion. Just wanted to give a sincere thanks to everyone as all of you are wonderful people to work with”
“Holy cow are the OHARA nurses keeping me afloat I have been using Amy and I really like her. I wanted you to know how pleased I have been. Jennifer is on a rather difficult claim I have in Fremont and doing great. And Lori as always is a Rockstar!”
“Erin, thanks for taking such good care of [our employee] in getting him back to full health throughout this process. This work comp claim was a difficult one, and one of the more severe claims we’ve had. Your help in navigating the medical information was really a blessing”
