"I just wanted to tell you that I appreciate you.  You have been amazing and so supportive to me and my journey with my back... you have been a very key point in my healing journey.  Thank you Jan."

"I know that we all could use some normalcy- not sure what that will look like anymore, but we will all get through this together.  OHARA continues to be such a leader in case management.  We are blessed that we have such great leadership and staff! "

"Thank you for all you do for me.  I appreciate YOU!"

"You've got a great team of nurses over there.  We really appreciate everything you do to help make our program run smoothly!"

"I had Jennifer assigned to a very complex case.  She did a fabulous job and I just wanted to give her kudos!  So thanks!"

"You know it is a struggle at times to make the decision if we want to pay mileage to send a nurse where there isn't one, Brenda is doing such a spectacular job that she has completely reassured me it is worth sending her.  I will be using Brenda in the future!!!  She does a great job!!!"

"I have to express my gratitude for the work that Laura is doing with my injured workers. She has been a blessing to have in South Dakota. My injured workers speak the world of her and she has is making such a positive impact. I am very thankful for her and just wanted to share. You have a gem in this one, I can’t say enough good things."

"You've done such a great job and have that established rapport with the employee and employer.  Just wanted to let you know the impact you have on these files!  Thank you very much for your help!"

"Thanks Pat for helping our employees through these challenging times with COVID.  Words cannot express how much I appreciate you and everything you do."

"This was a very complex case with a lot of medical and Traci was assigned for case management.  She did a fabulous job!  Kudos to her and Thank You!"

"I wanted to reach out and Thank You.  I greatly appreciate all your efforts with communication!"

"Thank you- you helped keep this one moving in the right direction and we appreciate that!!"

"Thanks Kerrie- your wonderful expertise on this claim was very much appreciated!"

"Thank you for keeping me/us informed.  You make it unbelievably easy to stay on top of things!"

"I reached a very helpful [nurse].  That was the easiest claim I have ever reported to any Workers Compensation Company in 35 years."

"Your wonderful expertise and knowledge on [this] claim was very much appreciated!  I could always depend on you providing me updated information after each medical appointment and answer any questions I had"

"I just talked to the injured worker and I think he told me 3-4 times that Jennifer has been a big help and that she has been so nice to work with.  Thanks for everything you do on my files!"

"I LOVE my OHARA nurses!!!"

"I really appreciate all the pro-activeness here Laura!!!  Really appreciate it!!"

"Thank you so very much Amy for ALL your help.  I don't think I could have done it without your help.  It was a hard and stressful journey but you helped me get through it and I really, really appreciate you from my heart"

"I was happy the day I met you as you have gotten things done and taken care of.  I couldn't imagine this situation without you.  And I want to thank you for being my case manager.  I appreciate everything you have done and made it happen.  Thank you sooo much Jan"

"The injured worker really complimented Jillian.  He said she has been prompt and very professional.  He also commented a few of the medical providers have commented the same about her.  He really appreciates having her on the file"

"Thank you for all your help and guidance through that entire process.  You made my life a lot easier"

"Thank you for your persistence in arranging the extensive care for this injury!"

"Thank you Erin for ALL you've done on this claim for me!!!  I appreciate it and know that it wasn't easy; especially with COVID.  Your attention to detail and constant follow up on my team member was really helpful.  I will keep your name and request you if we need someone over there again"

"I have great respect for the work Jill does and have recommended OHARA to other adjusters.  Keep up the great work you all do"

"I am thankful to be working with and for an incredible TEAM!!  Thank you for always supporting and encouraging me!!"

"There are many aspects of our program that are really good, and there are some that are game changers.  [OHARA's] Call-In Nurse Hotline is a game-changer.  While we typically get all the credit for that, you and your organization shoulder the bulk of the load for that service, and for that we thank you.  I look forward to our continued relationship."

"Thank you so much for making this addition.  Always great dealing with OHARA!"

"Thank you Amy.  I honestly don't think I could have done this without you on this file!  Much Appreciated!!!!"

"Thank you for all you have done on my case.  Your credentials and expertise are amazing.  I appreciate your knowledge and the work you have done"

"Injured Worker asked me today to pass on that she liked working with you (her telephonic case manager) very much and is very appreciative of the assistance you provided in her care.  She mentioned you several times during our appointment today."

"The OHARA nurses I work with are amazing. I enjoy working with each and every one of them!!!  In fact, I think they are the glue that holds a lot of my files together!"

"I seriously want to put either Lori or Kerrie on all my files.  Don't get me wrong there are other nurses out there I like, but these two!!!!  They are awesome!!!!!!"  

"Thank you for all of your hard, diligent work on this very challenging file.  It has been nothing but a pleasure to work with you."

"Thank you.  I believed we have accomplished a great deal so far and look forward to the New Year and more wonderful challenges!  Happy Holidays All!  And as for Pat, I would give her a big hug if it weren't for Covid.  I greatly appreciate her dedication and understanding".

"Jill, thanks for being a great nurse and helping me with my appointments and everything!"

"I'm very grateful for Karla.  Thanks for Karla I felt like everything was going to be ok, she was there for me and reassured me we would work together to make things better, she went out of her way to explain things."

"Lori was very kind, courteous, and empathetic"

"Toni was interested in my case, she called and texted each week to check on me.  She was very nice and easy to get along with.  Good job, Thanks"

"I was just speaking with a claimant who wanted me to know that Brenda is "very compassionate" and that she is working with the claimant "to not throw in the towel".  She knows that Brenda has her best interests at heart and is thankful for her"

"We are truly grateful you have been his medical case manager!  It has helped relieve a lot of stress about our questions and concerns going through all of this!  You are the best.  #1.  Always grateful for your help!"

"Thank you Lori!!  You are amazing at what you do!"

"Lori did a fantastic job.  We always were able to talk with her about anything!  Very professional!"

"OHARA's expertise in the medical management of workplace injuries has helped to contain the County's workers' compensation costs by assisting injured employees with navigating through the healthcare system in an effective and timely manner in order to safely return to work."

"This [vocational assessment report] is excellent!  Thank you, Katie!"

"Amy J was totally amazing and did her job very well!!  100% satisfied with Amy and the job she did!!"

"I cannot compliment Brenda, Amy J, Pat, Laura, and Karla enough.

They all are exemplary in their roles and as people!"

"Wonderful update! Thank you, Jennifer. You are much appreciated."

"Jan was clear, concise and professional. This is a really great example of why we love managed care so much! Again, thank you for going above and beyond with this claim. It’s made all the difference in the process."

"I love working with Lori and Amy!  They make it very easy on me and support my claims incredibly!  I couldn't ask for better."

"I spoke with the injured worker this morning and he made a point to tell me that he is thrilled with Kelsey and how wonderful she has been.  He said he would recommend her to anyone!"

"Thank you Laura.  You have done a great job and continue to do a great job with this claim.  I appreciate all of your help!"

"Jodi, thank you so much for diligently working with myself and all of the other concerned parties in getting these [PPO disputes] resolved.  It is very much appreciated by myself and my management team as well as the facility obviously.  I appreciate your continuing to keep me in the loop during this process"

"Amy,  you are a wonderful QRC and great to work with!"

"I thought I would send you a note to share how amazing Jodi is.  She is so terrific at making people comfortable and feeling included.  She never misses an opportunity to make an introduction or to say hello.  I saw it numerous times at the Kids Chance Golf Event and it reminded me how important and rare these skills are."

"Roxy, you are my new favorite case manager!"

"During this Thanksgiving season, I just want to THANK YOU for all your help navigating the recovery from my broken ankle.  You made a tough situation so much better and I truly appreciate you"

"Tori,  you are AWESOME and thank you for helping me with these claims. I couldn’t do it without you."

"Thank you to Jan and the claims adjuster, two of the world’s best people, who worked behind the scenes to help me so urgently. Words don’t feel adequate to express my gratitude!"

"Laura and Brenda have been great!  I hope this fixes it all!  Thank you!"

"It is indeed a ripple effect.  Thank you for your outstanding leadership.  Thank you to your management group for their outstanding leadership"

"Thank you, Laura.  Amazing work here!  I appreciate the work you have done on this claim!"

"I can't say enough about how amazing Jillian has been to work with.  She is a phenomenal resource, with a perfect balance of professionalism and empathy for the injured worker.  She is the best case manager I have worked with in years and has been so instrumental in assisting me in managing the medical care in this very significant injury.  I've been doing this for over 20 years and she's one of the best nurses I've come across."

"Laura, thanks for everything you have done for me.  You are truly a kind, compassionate person.  Wishing you all the best!!"

"I just want you to be aware of how helpful and patient Erin has been with this injured worker.  She has gone above and beyond in assisting the injured worker and has been an amazing resource to us in navigating providers, DME, and transportation, which have all presented challenges along the way.  She has truly been a fabulous resource so I wanted to let you know"

"Thank you for all you do for us on a daily basis!  I've said it several times, but it is so appreciated and all of you do a phenomenal job"

“I can't say enough positive things about Amy J. She was so helpful and knowledgeable and went way above and beyond. She checked in with me frequently. I always hung up the phone feeling better knowing I had someone on the other end who was not only very active in my case but also cared about me as an individual.”

Laura-you are so on top of this case and I truly appreciate you!

"Thank you so much, Sarah. I really appreciate your work on our claims. It means a lot to us that you show care and concern with our employees. I know the injured worker appreciates having you there as well."

I knew when meeting you, Jillian, what a good heart you had. That's a gift for your line of work. I really knew you were trustworthy; I had a good feeling about that. Thank you to a beautiful young lady. Hope to see you again sometime on healthy terms of course. Thank You Again!

"I wanted to pass along a message I received today from [injured employee].  He thanked me multiple times today during our conversation. Elise was at his most recent appointment with him.  He said that she was great to work with and helped him understand and answered all of his questions.  Thank you, Elise!"

Thank you again for all your support, Laura! It is a pleasure working with you!

"Amy, Thank you for making things so easy for us.  Not all work comp companies prioritize communication like you do at OHARA.  Thank you for treating us well!"

Dana is an amazing person and business professional but also personable. 

"I met with Doctor today and he pulled me aside to tell me that my co-worker Kesley and I (Amy J) are the best case managers he has ever dealt with.  He stated 'I can tell you both care and that is something that is going to get this injured worker through this' "

“I appreciate you helping me along this bumpy road. Without you, I honestly don’t know where I’d be right now. You have advocated for me since day one and we never looked back! You always tell me that’s your job but you truly care and want the best for me. I will never be able to thank you enough. I will always be grateful for you being by my side and for your kindness.

"Thank  you, Kelsey.  Job well done on this as always!"

"Nothing to say but good things.  Theresa was my life line during this process!"

"Initially, before Lori was assigned, there were too many cooks in the kitchen.  Finally, I got Lori and she was absolutely awesome!"

"I appreciated Dana's support throughout my claim.  It meant a lot to have her at my visits and I'm thankful for all the work that has been done with my claim."

"Without Lori, I do not believe I would have made the best recovery possible!"

"Hi Amy, I just want to thank you for sending Karla to my appointment.  I can't convey how supported and reassured I was by her.  She's just exceptional, and I'm so appreciative!"

"Just wanted to pass along a compliment I received from the grade and middle school.  The employer contact noted that whenever an OHARA nurse is on the file she never has any issues with communication or understanding what is going on.  She was very grateful for the work that you do and complimented whoever is "running that whole deal"."

"Sara provided me with a lot of education regarding this process, my pain from my injury, and what all of the insurance words mean.  She has been an angel for me"

"I greatly appreciate Sara's collaborative communication with us in clinic today when providing education on MMI and an FCE to an injured worker.  I truly enjoy working with her."

"I wanted to take a minute and let you know I've assigned Sara M twice now and I'm really happy with her!  If anyone is looking for a nurse for Yankton to Aberdeen to Sioux City give her a try!  She is so good with updating, her reports are great, and she assisted with getting an injured worker back to work even faster than I anticipated."

"Thank you to everyone at OHARA for continuing to be professional while managing the transitions through hospital discharge for the injured worker and family.  I would not have been able to accomplish the transition without you.  Thank you all again!"

"Thank you for all your effort on this claim, Kari!  Your assistance is incredibly appreciated!"

"Elise was amazing to work with.  She really helped me get things moving.  I feel like she really cared about me and my recovery.  She's a great case manager and human.  Thanks for everything!"

"Kari was outstanding and was great to work with!  Helped me out so much!  Thanks!"

"I just want to say how absolutely incredible Brittany W is.  She has been such an advocate in helping, educating, and most of all doing what she says she will do when she says she will do it.  She doesn't skip a beat!"

"I will say The South Dakota Team does an outstanding job for me!"

"I spoke with [injured employee] on the phone today and she said Amy and Karla were the best and she was so happy they were on her claim"

"Elise truly helped me in my recovery.  All her suggestions helped me heal.  I'm so glad she was my nurse and I didn't have someone else.  She really has been the best!"

"Thank you!  I am so very pleased she has made recovery to this point.  Thank you again for being there for her.  She truly appreciates you and you have played a major role in her recovery.  Again- thank you!"

"Theresa was wonderful.  She checked in often and helped me a lot"

"Lori was always organized, checked in often, kind, answered questions, and helpful!"

"Elise, thank you for your quick report and all you have done for [injured employee].  You are appreciated on more levels than you realize."

"I just worked with an injured employee and nurse from OHARA and she was AMAZING!!!  She was ON it.  She was able to get a prescription card and assist this patient so fast.  I have never had another work comp company nurse be as quick to assist."