A Strong Commitment to Service
OHARA is an established managed care company spanning across The Midwest with headquarters located in beautiful downtown Sioux Falls, South Dakota. OHARA opened its’ doors in January of 1995 and has focused on exceeding the managed care needs of insurance carriers, employers, self-insureds, insurers, and third party administrators’ specializing in workers’ compensation.
OHARA offers its customers solutions to the escalating costs associated with workplace injuries. Our high standard of service promotes proactive, quality medical care, and ensures the delivery of cost-effective healthcare.
OHARA is honored to hold URAC Accreditation in Case Management by the Utilization Review Accreditation Commission. As a result of this distinguished accreditation, OHARA’S business practices are closely monitored to assure the highest quality services in case management are met.
Peace Of Mind 24-HOURS A DAY
OHARA is staffed 24-hours a day, 365 days a year by Licensed Nurses with extensive backgrounds in workers’ compensation, occupational medicine, and a variety of healthcare fields.
OHARA is a proud sponsor of Kids’ Chance, a non-profit organization with a mission to provide post-secondary and trade school scholarships to the children of Nebraska and South Dakota workers who have been severely or fatally injured in a work-related accident.
Our Promise To You
Our Guiding Principals
OHARA’s mission/vision statement is the core foundation that guides our everyday business dealings. These values direct each one of us to exceed the expectations of our customers. We are so pleased to uphold these in an attempt to gain your respect and earn the business from you!
Mission
To provide managed care services built on trusted relationships, positive solutions, cost savings, and unlimited expertise in a market driven by our customers needs and demands.
Vision
A healthy company that embraces diversity and team spirit in a constant pursuit of excellence.
Values
A Winning Attitude * Honest and Professional Communication- Listen First * Integrity Breeds Respect * Accountability to OHARA’s Values * Encourage and Support Each Other * Improve Always * Cooperate Rather than Compete * Promote Harmony * Celebrate Victories!
Services
TCM
Telephonic Case Management
Our proactive approach to telephonic case management promotes quality medical care and appropriate referrals at appropriate times. OHARA ensures the delivery of cost-effective, appropriate, and medically necessary healthcare to promote healing and a return to work and life.
FBCM
Field-Based Case Management
OHARA's attendance at in-person visits, or field based case management, provides consistent communication with the employee, employer, insurer, and medical provider facilitating a safe return to work, ensuring medically appropriate care, and timeliness of follow up to promote healing and a return to baseline function.
QRC
Qualified Rehabilitation Consultant
Let us serve you for your statutory Minnesota vocational rehabilitation needs. OHARA, LLC offers medical management, coordination of return to work, and job placement services. QRC's act as liaisons among all parties in your Minnesota workers' compensation claim. Let us help you today!
Our Customers Say It Best
Professional, Helpful Nurses
"You have been a God send! I really want to write to your supervisor to tell her how professional and well; just a darn good nurse you really area. I cannot tell you how helpful you have been. Thank you very much for all of your hard work!"
OHARA, LLC
2020-06-12T17:30:37-05:00
S.B. - National TPA
https://oharallc.com/testimonials/professional-helpful-nurses/
File Progression
"I really appreciate everything you have done on this file and I like how you move this file along."
OHARA, LLC
2020-06-12T17:32:22-05:00
K.P. - Regional Work Comp Carrier
https://oharallc.com/testimonials/file-progression/
Capable Nurses
"The nurses we work with from OHARA are the best. I wish all of the nurses I work with in each of my jurisdictions were as capable."
OHARA, LLC
2020-06-12T17:36:47-05:00
L.M. - National TPA
https://oharallc.com/testimonials/capable-nurses/
Proactive and Responsive
"I work with many case managers across the US. Rarely, if ever, do I find a case manager as proactive and responsive as OHARA’s. Whenever I know a claim has been assigned to them, I just know the claim will be handled swiftly and efficiently. They are truly engaged and we are grateful for their work on our claims."
OHARA, LLC
2020-06-12T17:55:07-05:00
T.P. - National multiline carrier
https://oharallc.com/testimonials/proactive-and-responsive/
Asset to Files
"I cannot give greater kudos to the nurses at OHARA, they are such an asset to my file. Thank you!"
OHARA, LLC
2020-06-12T17:56:12-05:00
M.C. - Regional multiline carrier
https://oharallc.com/testimonials/asset-to-files/
Weekly Updates
"Thank you for these weekly updates on these guys! Truly appreciate it and so do the supervisors!"
OHARA, LLC
2020-06-17T16:08:50-05:00
Nebraksa Employer, June 2020
https://oharallc.com/testimonials/weekly-updates/
Navigating a Severe Claim
"Erin, thanks for taking such good care of [our employee] in getting him back to full health throughout this process. This work comp claim was a difficult one, and one of the more severe claims we've had. Your help in navigating the medical information was really a blessing"
OHARA, LLC
2020-06-17T16:11:27-05:00
Iowa Employer, November 2019
https://oharallc.com/testimonials/navigating-a-severe-claim/
Great Job!
"Thank you Jillian for all of your work on this file. You did a great job!!!"
OHARA, LLC
2020-06-18T20:16:41-05:00
Claims Examiner, National Carrier, June 2020
https://oharallc.com/testimonials/great-job/
OHARA nurses keeping me afloat
"Holy cow are the OHARA nurses keeping me afloat I have been using Amy and I really like her. I wanted you to know how pleased I have been. Jennifer is on a rather difficult claim I have in Fremont and doing great. And Lori as always is a Rockstar!"
OHARA, LLC
2020-06-18T20:21:37-05:00
Claims Adjuster, June 2020
https://oharallc.com/testimonials/ohara-nurses-keeping-me-afloat/
Excellent Customer Service
"During this busy time of the year, I thought I would give kudos to everyone involved in this claim by providing excellent customer service. For Lisa being persistent and diligent to get to the correct clinic when incorrect clinic information was given by the employee. In doing so, we were able to prevent an indemnity claim for our employer, as the employee was seeking to have 2 weeks off for a thorax contusion. Just wanted to give a sincere thanks to everyone as all of you are wonderful people to work with"
OHARA, LLC
2020-06-18T20:24:55-05:00
Work Comp Claims Adjuster
https://oharallc.com/testimonials/excellent-customer-service/
Thorough Reports
"Thank you for your usual detailed and thorough report. I have appreciated working with you on this case"
OHARA, LLC
2020-06-18T20:25:58-05:00
Work Comp Defense Attorney
https://oharallc.com/testimonials/thorough-reports/
Helpful Case Manager
"Thank you for your help and I appreciate your assigning John as my case manager. He has been most helpful and has sorted out the medical wording on x-rays, CT scans, etc"
OHARA, LLC
2020-06-18T20:27:14-05:00
Injured Worker
https://oharallc.com/testimonials/helpful-case-manager/
Effective and Timely
"The adjuster could not say enough good things about you and how effective and timely you were with your updates along with your willingness to take on these new files. Pat, thank you very much for helping us out on these files and going above and beyond to help answer questions the adjuster had!"
OHARA, LLC
2020-06-18T20:29:38-05:00
Work Comp Claims Supervisor
https://oharallc.com/testimonials/effective-and-timely/
Communication, Coordination, and Documentation
"Theresa did an exceptional job of communication, coordination, and documentation. She was very proactive in her efforts and the documentation regarding her conversations were very clear. It was easy to follow and I felt as if I was part of the conversations. This is exactly what our company is looking for. We are looking for much more than "call to MD"."
OHARA, LLC
2020-06-18T20:31:58-05:00
Insurance Company Claims Auditor
https://oharallc.com/testimonials/communication-coordination-and-documentation/
SHOULD HAVE ASSIGNED SOONER!
“Seriously I should have had you on sooner! So thankful you were able to assist!”
OHARA, LLC
2020-06-26T18:18:32-05:00
Claims Adjuster, June 2020
https://oharallc.com/testimonials/should-have-assigned-sooner/
Best Nurse Case Manager EVER
"THIS is why you are the best nurse case manager EVER!!!!!! Thank you for getting this all ironed out! It was such a mess!!!!!!! You are the greatest! "
OHARA, LLC
2020-06-29T15:54:53-05:00
Claims Adjuster, June 2020
https://oharallc.com/testimonials/best-nurse-case-manager-ever/
Best Case Manager Ever
"Train your people to her level! Even my physical therapist remarked on her follow up. He said she was the best case manager he had ever dealt with on a case!"
OHARA, LLC
2020-07-08T19:19:17-05:00
Injured Worker, July 2020
https://oharallc.com/testimonials/best-case-manager-ever/
Call OHARA!
"Call OHARA! They are by far the best and the only people we will use for on-site case management"
OHARA, LLC
2020-07-10T16:12:29-05:00
Claims Adjuster, June 2020
https://oharallc.com/testimonials/call-ohara/
Persevered, even with COVID
"Toni has been wonderful. She got this claimant into a reputable surgeon and has been following up with the treatment and medical updates. Toni has not missed a beat. The injured worker lives in a very small town and the rural hospital has been difficult to work with but Toni has persevered. Even with COVID 19, this has not slowed Toni down"
OHARA, LLC
2020-07-10T16:17:07-05:00
Claims Adjuster, June 2020
https://oharallc.com/testimonials/persevered-even-with-covid/
My Healing Journey
"I just wanted to tell you that I appreciate you. You have been amazing and so supportive to me and my journey with my back... you have been a very key point in my healing journey. Thank you Jan."
OHARA, LLC
2020-08-28T12:45:24-05:00
Injured Worker, August 2020
https://oharallc.com/testimonials/my-healing-journey/
Great Leadership and Staff
"I know that we all could use some normalcy- not sure what that will look like anymore, but we will all get through this together. OHARA continues to be such a leader in case management. We are blessed that we have such great leadership and staff! "
OHARA, LLC
2020-08-28T12:50:44-05:00
OHARA employee, August 2020
https://oharallc.com/testimonials/great-leadership-and-staff/
I appreciate YOU!
"Thank you for all you do for me. I appreciate YOU!"
OHARA, LLC
2020-08-28T12:53:40-05:00
Insurance Adjuster, August 2020
https://oharallc.com/testimonials/i-appreciate-you/
Great Team of Nurses
"You've got a great team of nurses over there. We really appreciate everything you do to help make our program run smoothly!"
OHARA, LLC
2020-09-04T09:18:47-05:00
Workers Comp Administrator, March 2020
https://oharallc.com/testimonials/great-team-of-nurses/
Kudos!
"I had Jennifer assigned to a very complex case. She did a fabulous job and I just wanted to give her kudos! So thanks!"
OHARA, LLC
2020-09-30T09:03:41-05:00
Claims Adjuster, September 2020
https://oharallc.com/testimonials/kudos/
Spectacular Job!!!
"You know it is a struggle at times to make the decision if we want to pay mileage to send a nurse where there isn't one, Brenda is doing such a spectacular job that she has completely reassured me it is worth sending her. I will be using Brenda in the future!!! She does a great job!!!"
OHARA, LLC
2020-09-30T09:07:53-05:00
Claims Adjuster, September 2020
https://oharallc.com/testimonials/spectacular-job/
Blessing in South Dakota
"I have to express my gratitude for the work that Laura is doing with my injured workers. She has been a blessing to have in South Dakota. My injured workers speak the world of her and she has is making such a positive impact. I am very thankful for her and just wanted to share. You have a gem in this one, I can’t say enough good things."
OHARA, LLC
2020-11-02T15:05:02-06:00
National Employer Group, October 2020
https://oharallc.com/testimonials/blessing-in-south-dakota/
Established Rapport
"You've done such a great job and have that established rapport with the employee and employer. Just wanted to let you know the impact you have on these files! Thank you very much for your help!"
OHARA, LLC
2020-11-02T15:08:59-06:00
Claims Examiner, November 2020
https://oharallc.com/testimonials/established-rapport/
Challenging Times
"Thanks Pat for helping our employees through these challenging times with COVID. Words cannot express how much I appreciate you and everything you do."
OHARA, LLC
2020-11-09T14:06:08-06:00
Human Resources Employer, November 2020
https://oharallc.com/testimonials/challenging-times/
Complex Case!
"This was a very complex case with a lot of medical and Traci was assigned for case management. She did a fabulous job! Kudos to her and Thank You!"
OHARA, LLC
2021-01-04T09:57:45-06:00
Risk Manager, December 2020
https://oharallc.com/testimonials/complex-case/
Communication
"I wanted to reach out and Thank You. I greatly appreciate all your efforts with communication!"
OHARA, LLC
2021-01-04T09:59:41-06:00
Employer, December 2020
https://oharallc.com/testimonials/communication/
Right Direction!
"Thank you- you helped keep this one moving in the right direction and we appreciate that!!"
OHARA, LLC
2021-01-04T10:01:15-06:00
Claims Representative, December 2020
https://oharallc.com/testimonials/right-direction/
Expertise
"Thanks Kerrie- your wonderful expertise on this claim was very much appreciated!"
OHARA, LLC
2021-01-04T10:03:57-06:00
Claims Examiner, January 2021
https://oharallc.com/testimonials/expertise/
Unbelievably Easy
"Thank you for keeping me/us informed. You make it unbelievably easy to stay on top of things!"
OHARA, LLC
2021-01-05T14:54:12-06:00
Date of Injury Employer, January 2021
https://oharallc.com/testimonials/unbelievably-easy/
Very Helpful
"I reached a very helpful [nurse]. That was the easiest claim I have ever reported to any Workers Compensation Company in 35 years."
OHARA, LLC
2021-01-05T16:45:09-06:00
Public Risk Date of Injury Employer, January 2021
https://oharallc.com/testimonials/very-helpful/
Wonderful Knowledge and Expertise
"Your wonderful expertise and knowledge on [this] claim was very much appreciated! I could always depend on you providing me updated information after each medical appointment and answer any questions I had"
OHARA, LLC
2021-01-07T12:36:31-06:00
Date of Injury Employer, January 2021
https://oharallc.com/testimonials/wonderful-knowledge-and-expertise/
Big Help!
"I just talked to the injured worker and I think he told me 3-4 times that Jennifer has been a big help and that she has been so nice to work with. Thanks for everything you do on my files!"
OHARA, LLC
2021-01-08T11:36:37-06:00
Claims Representative, January 2021
https://oharallc.com/testimonials/big-help/
LOVE
"I LOVE my OHARA nurses!!!"
OHARA, LLC
2021-01-22T10:58:23-06:00
Claims Examiner, January 2021
https://oharallc.com/testimonials/love/
Proactive
"I really appreciate all the pro-activeness here Laura!!! Really appreciate it!!"
OHARA, LLC
2021-01-25T16:50:15-06:00
National Employer Group, January 2021
https://oharallc.com/testimonials/proactive/
Hard and Stressful Journey
"Thank you so very much Amy for ALL your help. I don't think I could have done it without your help. It was a hard and stressful journey but you helped me get through it and I really, really appreciate you from my heart"
OHARA, LLC
2021-01-28T13:40:10-06:00
Injured Employee, January 2021
https://oharallc.com/testimonials/hard-and-stressful-journey/
Thank You For Being My Case Manager
"I was happy the day I met you as you have gotten things done and taken care of. I couldn't imagine this situation without you. And I want to thank you for being my case manager. I appreciate everything you have done and made it happen. Thank you sooo much Jan"
OHARA, LLC
2021-03-18T17:00:56-05:00
Injured Worker, March 2021
https://oharallc.com/testimonials/thank-you-for-being-my-case-manager/
Prompt and Professional
"The injured worker really complimented Jillian. He said she has been prompt and very professional. He also commented a few of the medical providers have commented the same about her. He really appreciates having her on the file"
OHARA, LLC
2021-03-29T15:11:43-05:00
Claims Examiner, March 2021
https://oharallc.com/testimonials/prompt-and-professional/
You Made My Life a Lot Easier
"Thank you for all your help and guidance through that entire process. You made my life a lot easier"
OHARA, LLC
2021-03-29T15:13:50-05:00
Injured Worker, March 2021
https://oharallc.com/testimonials/1125/
Persistence
"Thank you for your persistence in arranging the extensive care for this injury!"
OHARA, LLC
2021-04-09T15:59:28-05:00
Claims Examiner, April 2021
https://oharallc.com/testimonials/persistence/
Really Helpful!
"Thank you Erin for ALL you've done on this claim for me!!! I appreciate it and know that it wasn't easy; especially with COVID. Your attention to detail and constant follow up on my team member was really helpful. I will keep your name and request you if we need someone over there again"
OHARA, LLC
2021-04-29T09:51:48-05:00
DOI Employer, April 2021
https://oharallc.com/testimonials/really-helpful/
Great Respect
"I have great respect for the work Jill does and have recommended OHARA to other adjusters. Keep up the great work you all do"
OHARA, LLC
2021-04-30T10:56:46-05:00
Claims Specialist, April 2021
https://oharallc.com/testimonials/great-respect/
Always Supporting Me
"I am thankful to be working with and for an incredible TEAM!! Thank you for always supporting and encouraging me!!"
OHARA, LLC
2021-08-02T15:03:11-05:00
OHARA Employee, July 2021
https://oharallc.com/testimonials/always-supporting-me/
Call-In Nurse Hotline is a Game-Changer
"There are many aspects of our program that are really good, and there are some that are game changers. [OHARA's] Call-In Nurse Hotline is a game-changer. While we typically get all the credit for that, you and your organization shoulder the bulk of the load for that service, and for that we thank you. I look forward to our continued relationship."
OHARA, LLC
2021-09-23T11:31:20-05:00
Risk Management Director, September 2021